Canadian orders ship next business day, OR else we will pay the shipping! 

US orders ship in 2 business days, OR else we will pay the shipping!

In order to ensure a smooth shipping process, please ensure that ALL shipping addresses  with your order are correct (online store, Paypal, credit card, etc). We are not responsible for any delays and additional fees that occurred as result of an incorrect address.

In order to serve our customers the way they deserve, we've put in extra effort in expediting shipping. 

Canadian orders ship within 24 hours guaranteed, or we will pay the shipping. Cut off time is 1 PM PST.

US and international orders ship in 2 business days or less, or we will pay the shipping. If time permits, we will make every effort to ship everything by the time the truck leaves the facility. 

Please note that the currently all the US parcels are shipped from BC, Canada. For the Expedited USA shipping method we will use a mix of shipping providers such as UPS, Fedex or USPS, and for Standard shipping method we will use USPS Ground Advantage.  

Restrictions that apply to this offer:

• For orders shipped within Canada this rule applies from Monday to Thursday by noon only, Friday's orders will ship on Monday. 
• This offer will be adjusted for statutory holidays and vacation. For company-wide limited time promotions, we may need extra time to fulfill the orders.
• Orders of 5 or more different types of fabrics and samples do not qualify for this offer.

PLEASE NOTE: Once the parcels are dropped off with the carrier, the parcels are in their custody, and any issues should be addressed with them. We are happy to mediate, but any claims regarding missing orders, damaged packages, delays etc... have to be addressed directly to the carriers. In the occasion that a claim needs to be filed with the shipping provider, we will either refund or send a replacement once the claim had been finalized with the carrier.